It Started With a W-4.
A client asked Phuc how to complete a W-4. Phuc helped, then suggested running a tax projection after about two full pay cycles.
The projection showed the client wasn’t maximizing the 401(k). Instead of telling the client what to do, Phuc asked:
“Is this something you want to do?”
That question opened planning around the 401(k), the Health FSA, and the Dependent Care FSA. The client had avoided the Health FSA because of the use-it-or-lose-it rule — until they looked at the family’s actual out-of-pocket medical expenses. Then maximizing it made sense.
The client increased the 401(k) and the Health FSA that year, then added the Dependent Care FSA the following year.
The Path
Approximate tax impact for this client: ~$7,000 the first year, ~$9,000 the following year. Results vary by client and are never guaranteed.
The takeaway isn’t the W-4. It’s what happened after:
Don’t just do what’s in front of you.
Notice → Ask → Discuss → Evaluate → Recommend → Help the Client Act